Privacy Policy
Good Robot Brewing Company uses personal information to serve our customers and improve our marketing. This policy covers our websites, online shop, bookings, enquiries and newsletter signups.
Information We Collect
We collect information relevant to these services and the purposes below.
This may include:
- Contact details you provide, such as your name, email address, phone number and billing or delivery address
- Order, booking and enquiry details, along with preferences you choose to share
- Website and email activity, such as pages viewed, products purchased and email interactions, along with IP address, approximate location, device information and cookie identifiers
We collect sensitive information only if a transaction requires it. Payment information is handled through payment providers. Payment card details are not used for advertising.
How We Use Your Information
We use information to:
- Fulfil orders and bookings
- Answer questions and provide customer support
- Protect our services and improve the website
- Understand customer interests, personalise offers, measure marketing results and show relevant Good Robot advertising
- Send marketing emails when you have opted in
We do not sell, rent or trade personal information.
Cookies, Analytics & Advertising
Essential cookies support features such as your cart and checkout. Analytics and advertising tools help measure visits, purchases and campaign performance, and show relevant ads on other websites and apps.
We may share your email address or phone number as hashed (coded) identifiers, together with website activity and purchase information, with Google and Meta (Facebook and Instagram). They can match this information to your account to measure advertising, show Good Robot offers, improve ad targeting and help us reach people with similar interests.
Hashing does not make the information anonymous. These platforms may combine it with information they already hold, under their own privacy policies.
Third-Party Services
We use providers for hosting, payments, delivery, email, analytics and advertising. These may include Google, Meta, Klaviyo and Stape.
We share information relevant to their role and the purposes explained here.
Storage and Protection
We and our providers may store or process information in Canada, the United States or other countries where they operate. Information processed abroad may be accessible to authorities under local laws.
We use reasonable security measures and access controls, and retain information only as needed for the purposes described here and legal or accounting requirements.
Email Communications
Order and enquiry emails relate to the service you requested.
Marketing emails about Good Robot news, events and offers require your opt-in and include an unsubscribe link. Email subscription preferences apply to marketing emails.
Your Choices and Rights
Marketing emails are optional and are not required to place an order or make a booking. You can unsubscribe through the link in each marketing email.
You can manage cookies through your browser settings, although restricting essential cookies may affect your cart or checkout. Browser cookie settings do not by themselves stop customer matching.
To request access, correction or deletion of your information, withdraw email-marketing consent, or raise a privacy concern, please contact us. Some records may need to be retained for legal obligations.
Policy Updates
We will post revisions here with a new date. Changes take effect when posted, unless additional notice or consent is required by law.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please get in touch.
Good Robot Brewing Company
info@goodrobotbrewing.ca
14 Industrial Way
Elmsdale, NS B2S 2L4
Last updated: September 1, 2026